Privacy Policy
This Privacy Policy outlines how Mystery Matrix uses and protects any information you provide when using our website.
Our Commitment to Your Privacy
We are committed to protecting your privacy. If we ask you to provide any information by which you can be identified when using this website, rest assured that it will only be used in accordance with this Privacy Policy.
We may update this policy from time to time, so please check this page occasionally to ensure you are happy with any changes.
Information We Collect
We may collect the following information:
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Name and contact details, including address and email address
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Demographic information such as postcode and preferences
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Other information relevant to customer surveys or offers
How We Use the Information
We collect this information to better understand your needs and provide you with quality service. Specifically, we may use your information for:
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Internal record keeping
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Improving our products and services
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Sending promotional emails about new products, special offers, or other information we think may interest you
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Contacting you for market research via email, phone, or mail
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Customising the website based on your preferences
Security of Your Information
We are dedicated to keeping your information secure. To prevent unauthorised access or disclosure, we have implemented suitable physical, electronic, and managerial safeguards.
Use of Cookies
Cookies are small files placed on your computer's hard drive that help us analyse web traffic and tailor our website to your preferences. We use traffic log cookies to identify which pages are being visited, enabling us to improve our website.
Cookies do not give us access to your computer or any information about you other than what you choose to share with us. You can choose to accept or decline cookies, but declining them may limit your use of the website.
Links to Other Websites
Our website may contain links to other websites. However, we do not have control over these external sites and are not responsible for the protection and privacy of any information you provide while visiting them. Please review the privacy policy of any linked website you visit.
Controlling Your Personal Information
You can choose to restrict the collection or use of your personal information in the following ways:
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Opt-out of direct marketing by selecting the appropriate option when filling out forms on our website
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If you have previously agreed to us using your personal information for direct marketing, you can change your mind at any time by contacting us
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We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. If you believe any information we hold about you is incorrect or incomplete, please contact us, and we will promptly correct it.